Return Policy

HOW DO I RETURN MY ORDER?

If you wish to return your order, please contact us at email support@fartrend.com or by phone; we will be happy to provide you with our return instructions for your order. 

HAVE YOU RECEIVED MY RETURN? 

Once your returning package has been received at our warehouse, it is processed and inspected before we proceed in approving or disapproving the respective return. We appreciate your understanding that, although we work as quickly as possible, it is possible that this process may take several business days to complete. Kindly observe that Fartrends is not responsible for any items lost during the return shipping. Therefore, we strongly recommend you to use registered mail and provide us with the tracking number of your returning package.

WHEN WILL I RECEIVE MY REFUND? 

Once your returning package has been received at our warehouse, it is processed and inspected before we proceed in approving or disapproving the respective return. The product(s) must be received within 30 days. It must be unused – in its original packaging still in the same new condition as when the product was received. If your return is approved, a full refund will be issued for your order. Once a refund is issued on our system, you can expect it to be visible in your account within 5-10 business days.

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